Feb 22, 2012
I am writing to comment/complain about a car magnet I purchased in July last year. It was a gift for my wife, but after 7 months on her car it is all but unreadable. Here are before and after pictures: …
I have a bumper sticker (non-magnetic) that I had previously purchased though CafePress. It is as bright and readable as when I received it three years ago. I was expecting similar quality with the car magnet. Is this an anomaly?
If it is an anomaly I request that CafePress send me a replacement. If it is not, I would highly recommend that CafePress discontinue offering a substandard products. Please let me know if I should remove the car magnets from my store(s).
…
Thanks, Dan
- After 7 month on a car.
CafePress | Feb 22, 2012 at 2:52 PM
Dear Daniel,
Thanks for contacting CafePress.com! I do apologize for the inconvenience and I am happy to help.
I would be happy to make the exchange for you. However the order exceeds the 30-day limit we have for exchanges. I do apologize for the inconvenience but there is very little we can do at this time.
If there is anything else I can do for you please let me know.
Your ticket code is … Please use this code in any further communication.
Best Regards,
JaDarrious T.
CafePress.com Support Representative
Feb 22: at 8:05 PM
Hi JaDarrious,
At this point, I am quite disappointed in CafePress. In my opinion, you are selling a product line that is of known substandard quality and are unwilling to do right by your (our) customers. This being the case, I have removed all car magnets from my stores.
As for anything else you can do:
Sincerely
Daniel P. Magyar
Member since: 10/13/2007 | account id: …
